i believe the the issue was that i wanted to move the domain to yahoo (in fact had paid yahoo). i contacted network solutions, but because i had never changed my contact info, they needed more info and would send me a form to my new email address. it never arrived. i finally found the form and faxed it in. no response. i called and they needed me to fax my driverʹs license. i did, with no response. called back and they needed a utility bill faxed. i did, with no response. i called and they said that 30 days had now past since the domain expired and that it had gone to auction. it was out of their hands.basically, they dragged their feet long enough for me to loose it, all because i wanted to switch.they are not on my christmas listǃǃǃrob