Yea theyve been a little shakey compared to the other departments. I got a msg and an e-mail the same day with my flight info. I returned the msg right away and left them one myself, then replied to the e-mail saying everything looked good. I got a call yesterday about a week later asking if everything was ok and that id have to wait another week to get my tickets since “i couldnt be reached” last week. I almost gave her a little ‘talking to’ but figured it doesnt matter and ill just keep my eyes open for tickets next week.